What Our Pet Parents Are Saying
From busy professionals to loving families, our community trusts us to support their wellness journey. Every paw-step of the way.
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Brianna C. – CA
I would tell them that it was an easy experience. The customer service was extremely quick and knowledgeable which gave me so much peace of mind when deciding to go with wellness wag.
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Alisha
My experience was great. It was easy to fill out the surveys, the psychiatrist was friendly and professional. The letter received held up legally.
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Stephanie P. – TX
I would say it was very simple and quick to get started and I only became afraid when my apartment manager said she needed their lawyers to verify if it was legitimate. Meaning they were going to call the licensed professional who issued me the ESA letter. But her office was in Kansas I think and I became afraid that it wouldn’t qualify if they weren’t licensed in Texas.
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Joanne – FL
Very smooth and seamless experience really happy
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Brooklynn M. – OK
If a friend asked me about my experience with Wellness Wag, I’d honestly tell them it was reassuring, easy, and genuinely supportive. The process was straightforward and stress free, and I never felt rushed or judged. They took the time to listen and made sure everything was handled professionally, which meant a lot to me. Getting my ESA letter felt smooth and legitimate, and it gave me real peace of mind. I’d absolutely recommend Wellness Wag to anyone looking for a reliable, compassionate service they can trust.
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Coco M. – TX
Great, user-friendly system! Got the letter quickly and easily. 10/10 experience, highlight recommend!
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Joe R. – WA
To go to the website and read through it and just do it. The process was very easy and I thought the price was fair.
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Aryl D. – OR
It was an easy, pleasant experience help save me a lot of stress and money
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Akina S. – TN
Nothing better and they actually check in with you and everything is so simple and easy.
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Sudipta G. – TX
It’s easy and authentic.
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Anonymous – HI
Extremely helpful and convenient would definitely recommend to anyone in need of a fast and efficient ESA letter.
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Anonymous – CA
I would tell them to definitely get a consultation if they are experiencing mental health problems and Wellness Wag will help provide a letter. It’s a real letter and worked for my housing office to keep my dog in my apartment due to my anxiety.
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Raven O. – TX
I will highly recommend this website to them.
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Lindsay Caldwell
Rainwalk is so easy to work with, with fantastic customer service and animal-loving humans on the other end. I can ansk any questions over the app, email, phone, and even text, and get fast answers!
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Dawn E. – TX
Fast and easy! If I had any questions or concerns who was taken care of quickly!
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Wendy J. – AZ
Do it! It’s so easy and the landlord accepted it right away.
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Catelyn C. – TX
If a friend asked about my experience with Wellness Wag, I would tell them that I found it to be a fantastic platform dedicated to pet health and wellness. It offers personalized care plans, helpful resources, and a supportive community for pet owners. The team is knowledgeable and genuinely cares about pets’ well-being, making it a trustworthy option for those looking to improve their pet’s health and happiness. Overall, I’d say my experience has been positive and reassuring.
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Cora H. – FL
It was quick and easy. Any questions that I had were answered. I was able to get both of my dogs registered to me.
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Giovanna G. – GA
It’s super easy and the prices are fair and they actually listen to how your pets support you
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Zoë M. – CA
It was a super easy process and everyone who works for them has been very friendly! It’s never been easier to get an ESA document.
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Reg Slender
I was a bit nervous and skeptical at first because of reviews saying that they were not legit, had no customer service, never received their ESA letter, or that the ESA provided to them didnt work- All fears that almost made me pay more from another company and had me on edge as I was making my payment and waiting for my letter. I just want to give my honest experience. It took them a while due to me thinking they were a scam and cancelling the initial transaction but they did in fact have responsive (and pretty courteous) customer service, despite me freaking out. This company did in fact have a licensed, legit therapist call and and do a psychological evaluation. He and the company provided a legally enforceable ESA letter stating the exact legal acts that the letter, therapist and landlord were to adhere to by law as well as my rights as a tenant, and official certification numbers for the document itself as well as the therapist’s licensing and authority to provide it. My neighborhood did not say that this was not legit, just that they had the right not to accept anything that was not filled out on their own forms/format. I wrote customer service about this and they seemed ready to help. I will update this review with the result. But so far everything checks out, and it cost far less than other providers of the same service.
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Isabel Ayala
Easy, affordable, timely. Would recommend to all.
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Daniel P. – NC
Well worth the investment. Saved a ton of money and worry while traveling with our dog.
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Raven Jackson
Wellness Wag is super convenient and it works in Texas!
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Lisa M. – CA
It’s a super easy experience. It was not difficult at all and I’d recommend this platform to anyone looking to as get an ESA letter for their animal.
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Holly – NC
I would tell them that it was a no-brainer! (And I have told my friends this!) The process of getting the Wellness Wag ESA letter was super easy, not too expensive, and completely worth it since it has saved me so much money and headache in the long run! After receiving my ESA letter, I was able to give it to my new apartment complex and have the one-time pet fee and monthly pet rent waived for my ESA (my cat, Peanut)! Now, Peanut is able to live with me in my apartment and provide comfort and stability every day. The wellness wag letter really helped reduce the friction of moving into a new apartment.
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Saul D. – CA
Best service! It helped my boy Baffy to travel the world
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Cassandra R. – ID
It was a super easy and user friendly experience! I got the letters SUPER fast, definitely within 10 minutes!
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Allana R. – MS
Fast, affordable and reliable! I was surprised by how fast the process was, the price can be divided in installment and the letter actually worked!
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Arianna Reygadas
Very easy to use and navigate
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Lily Smith
I finally had the chance to get the cat of my dreams to help with my extreme anxiety and depression, but I only had 2 days to get her. This meant that I would have to pay a $400 fine for her, then another $200 deposit, and extra rent every month… instead, I turned to wellness wag where I was able to lay out the difference a cat makes in my life and why I need an ESA. It was a super easy process, and I received my letter in less than 24 hours. My apartment complex approved her and no more unnecessary payments for a cat that literally just lays next to me all of the time. I already told my boyfriend that when it’s time for him to get a dog or cat for his anxiety, that he’s gotta go to wellness wag. I couldn’t have been more happy!
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Dorothy – TX
The process to get the certificate was very easy and prompt service received
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John
First claim, for vaccinations. Initially, the set-up had an issue with paying, but was fixed quickly and money was deposited into account
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Matthew Southworth
The company has been very courteous, responsive, and fair with the claims process. Reimbursement was fairly fast and service was great when submitting claims. Best value I’ve had from any insurance company.
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Pat Christen
Great work it works well with getting house or apparment
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Anonymous – OK
This was the best site to receive my ESA for my Coco, I definitely would recommend you to give this site a try. You won’t regret it.
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Anonymous – OK
They worked with me to ensure my letters were accepted by my landlord and property manager without issue. It was fast, easy, and I have my ESA from a reputable doctor! Would highly recommend!
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Camrin P. – LA
I would tell them that the process did take about a month, but filling out everything was very easy and I had no issues.
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Shon Morrison
Simple and convenient. The therapist was very professional and courteous. She explained the process to me in detail and explained to me that in California there is a 30 day waiting period. She did let me know that she would send me a temporary letter that should be accepted by the landlord.
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Brandon Kwong
Great customer service!
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Destiny B. – TX
It great, quick and easy. Therapist made me feel welcomed comfortable and confident in receiving my letter.
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Victoria L. – CA
I would say that Wellness Wag is definitely worth it. I was on the brink of losing my best friend or losing my housing. Because of Wellness Wag I got to keep both. No one should ever have to choose between a place to live or a member of their family. In my case being homeless for 4 years, Maxx was there with me everyday, loyal, faithful, trustworthy, protective, showing love and care with zero judgement… more of a family member than most family members. The thought of losing him would’ve devastated me. If it weren’t for Wellness Wag and the ESA letter they provided in such a quick and easy manner, I was one step away from choosing to be homeless again. I will never give up the only friend I have that endured such hard times with me. And all thanks to Wellness Wag, I won’t ever have to.
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Kenyon Andrews
First up, I’d want their website or initial contact to feel super clear, friendly, and not at all like those sketchy pop-up ads, you know? I’d like straightforward information about what an ESA is, what the letter does (especially for housing!), and what it doesn’t do (like, it’s not a free pass for Fluffy to join me at a fancy restaurant). Honesty and transparency? Big gold stars! ⭐⭐ A big green flag for me would be if they made it clear that a letter isn’t guaranteed. Because, ethically, it shouldn’t be! It depends on the professional’s assessment of my actual need. If it felt like they were selling letters, I’d run faster than Princess Coco chasing a laser pointer! So, a process that feels thorough and ethical? That’s the good stuff.
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Trenton – TX
This is the only place I would go for an ESA letter.
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Tiffany Erhardt
Very professional and personal. Worth every penny. Never have to pet pet rent or deposits anymore. Godsend
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Vanessa R. – CA
I would tell them that it’s a great choice to go with because you guys are pretty fast with sending the letter and that it was a super easy process with wellness wag
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Stacie – WA
The process was super easy and it’s great knowing my pets are protected no matter where we live.
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Vicky Fuentes
very easy to get in touch with them via email they respond within a day other than that the process was pretty easy and fast.
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James Shrader
At 77 and 72, we are moving to an apartment in San Francisco to be closer to the grandkids. The Mini Goldendoodle Moxie has been with us since 2012. She has been functioning as an unofficial emotional support animal throughout those years. Now she is official! The detailed process was easy to complete and we gave akready filed our interim letter with our new property management. Our ESA provider has been helpful and efficient through the process. Although we won’t be moving until later in the fall, we are comforted by the knowledge that Moxie will be recognized as an official WSA! Thanks to all!
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Paula and Jonathan
I filed our first claim for our bull terrier Lola (rattlesnake bite) with Rainwalk in May. I am happy to report that Lola is fine and Rainwalk paid exactly what our policy with the company said it would pay. I wish our auto insurance were half as responsive as Rainwalk has been.
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Meesha Aguilar
I had a great experience with wellness wag for my ESA dog. The process was detailed but easy to navigate. I am so thankful to wellness wag for the help I received.
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Breynn R. – UT
I would tell my friend that getting my ESA letter was so extremely easy and simple, AND inexpensive. I have tried other ESA letter websites and they were not approved and invalid for some apartments, but wellness wag was INSANTLY approved with no issues at all. Super reliable and I recommend them to everyone who has a pet and is interested in ESA.
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Gene C. – FL
The staff here was very helpful, made getting my dogs ESA approved easy, hassle free, and very quick, there letter is accepted everywhere..
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Michael C. – CA
It’s really easy and affordable and helps a lot with yours esa journey
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Ashley S. – FL
They made the experience of getting an ESA letter fast and easy. I can rest peacefully knowing my pets can be with me no matter where we live.
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Kayla
Had a great experience with Wellness Wag. The team was super helpful and process was smooth.
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Anatti H. – CA
Easy, very affordable and excellent in answering questions
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Bradley – GA
They are the number one choice to get you pet esa!!!
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Cooper D. – NY
Just go to wellness wag it’s amazing, quick and professional!
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Catera Carter
I can’t say enough about wellness wags. I was in a time crunch to get ESA documents to my new housing and they were just what I needed. The process was quick and easy and the price was fair for their backed guarantee
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Denise Ronk
The experience and process was much easier than I thought it would be.”
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Lillian N. – IA
I’ve already told some friends they should look into getting their ESA documents and other needed pet things through wellness wag. I’ve explained how easy the process was as well as how user friendly the company and support is.
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Zachary B. – TN
The process was confidential, simplistic, and professional. Everyone was helpful and responsive.
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Ardienette T. – TX
Overall the process was easy to navigate. I was pleased that’s ESA was received within a day.
The Ai prompts were not always clear. I recall it took multiple attempts to get a live agent.
I attempted to use ESA letter at 2 hotels. Managers said they didn’t recognize ESA. One was kind and waived the fee for my dog. -
Cynthia D. – CA
It was painless and quick. I had my chihuahua for 14 years now and never needed a paper. First time living on my own in years. I was glad they have this option as also I’m now dependent upon a walker and I’m in a lot of discomfort to drive somewhere to get the paper done. This way it’s all done from home. So glad this program exists.
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Abby Bauman
I had such a positive experience with Wellness Wag. The staff is incredibly caring, professional, and truly dedicated to helping their customers! I had a great experience and would highly recommend. Thank you, Wellness Wag!
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Mary G. – MO
They are extremely simple and overwhelmingly helpful. Can’t afford the whole total? They have payment options! That made my life so much easier.
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Donna S. – CA
The process was very easy, the therapist was professional and issued an interim letter until the 30 day waiting period was over.
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Justin G. – TX
Awesome experience extremely easy and fast turnaround
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Megan Polly
I felt understood by the team at wellness wag and how easy it all was. I got my ESA letter within 24 hours.
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Kiyah Allen
Super easy !
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Niecy Hight
the process with Wellness Wag was super smooth. I appreciated how straightforward everything was—no sketchy vibes or confusing steps. They actually took the time to understand why I was seeking an ESA letter, and that made it feel way more personal and legit. It wasn’t just about getting a paper—it felt like they cared about making sure it was the right fit for me and my pups.
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Lisa i. – WI
Easy to apply, great company to work with! They made it possible for me to have my dogs😃
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Abbie Harlow – AZ
It goes super smooth and so easy to get a letter
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Katie D. – CO
Wellness wag was a super easy service! Got me my papers asap and had no problems with my apartment.
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Deborah W. – IN
Very well organized and easy to apply, be approved. Get letter quickly.
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Anonymous – AZ
It’s easy and fast. However not sure about the renewal process. I renewed mine online but I have no idea why you guys were urging me to renew 17 days before the expiration. You were making it seem like if I didn’t do it right then and there I’d lose my renewal fee. I didn’t want to renew it that early but rather a few days before expiration since that would make more sense tha 17 days before. Now im wondering if next renewal you’ll be hounding me to renew in December again.
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Madelyn Hernandez
Super easy experience, and I got my ESA letter the next day!
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Anna B. – UT
It was easy to get connected to a provider, and easy to get a letter. My letter got approved easily as well, highly recommend Wellness Wag!!
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Anonymous – TX
That this experience was self-explanatory and the steps were taken with easy to follow instructions and that getting my ESA letter from Wellness wag was a breeze.
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Maggie Hubble
I saw a Reddit post saying that their landlord did not accept their ESA letter from wellness wag, so I was nervous to purchase one. However, it was accepted! I did have to submit the form and information into a petscreening.com. They reviewed the letter and went through successfully. Great price too!
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Miso Soup
It was easy and simple to use. They provide quick results and helpful information regarding HUD laws
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Ariel C. – VA
Very easy and communications are supportive
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Keyla Gilmore
Helped me get all 4 of my dogs registered as ESA . My dogs help me in so many different ways. Thank you Wellness wag for helping me
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Anonymous – TX
It was pretty easy even when I had to change the state for my ESA letter. That was the only time it was a bit confusing on if it was completed.
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Lacey B. – CO
It was the easiest thing I’ve had to do. My old ESA provider stopped availability in Colorado so I was at a loss until I found Wellness Wag! Thank you so much for helping our Family amd our boy Loki!
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Carolyn M. – NC
Extremely easy and affordable
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Anonymous TX
I have actually recommended wellness wags to many of my friends, and they have gotten letters through them
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Evelyn
The process of getting my ESA letter for my 2 cats was very quick and easy. I filled out a form with my health history and it was submitted to a professional to review/evaluate. I think I got my letter emailed to me in less than 2 days! I really recommend Wellness Wag.
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Cristal A. – CA
Definitely a good website to provide the essential needs for an ESA.
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Jovita Viera
The approval process for my ESA was easy and hassle-free.they are very professionals . from 1- to 10 + 10+ from me. I highly recommend
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Leah R. – TX
They were really responsive to any concerns or extra paperwork I needed for my esa.
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Beatriz R. – CA
My experience with Wellness Wag was straightforward and met my needs at the time. The process for obtaining the ESA letter was simple, and the documentation was provided as expected. I haven’t needed ongoing support since receiving the letter, but the service worked for its intended purpose.
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Samantha Patton
This was the easiest, quickest and most affordable option I could find. My landlord accepted it with no questions or issues. Will definitely use again to renew.
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Laurel R. – AZ
They listen to your reasons, and they are great at communication, including quick response times!
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Reagan – TN
It’s a very streamline process and if you run into any bumps in the road Wellness Wag provides quick solutions to get your pet covered as soon as possible.
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Anonymous – OR
It was a quick easy process and they’re amazing to work with. This is a legitimate company and has been immensely helpful for me.
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Brooklyn D. – UT
I would tell them that the user interface is very easy to use and understand, and that it’s very worth it, you get your documents almost the next day or within the next 5! It was extremely helpful when needing to get ESA certification quickly and efficiently!
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Chyanna Passley
There is a lot I can say about Wellness Wag. Everyone is so knowledgeable and helpful. Their process is very thorough but simple. And the care extends out for months and years to come. I would recommend them several times over.
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Jacquelynn R. – HI
The best experience possible! I tried a few others similar services and I didn’t truly feel heard and their prices were outrageous! But Wellness Wag was the complete opposite! I felt heard, genuinely cared for, and the price was well within budget! My mental health has greatly improved with having the peace of mind that I can safely bring my fur baby with me in my new home and while we travel. I couldn’t be more grateful of Wellness Wag’s care and quick service!
